Ingxelo evela kubasebenzi "Rostelecom" - malunga nkampani kunye nomsebenzi ngayo

Inani lwababhalisi kunye nabasebenzisi Internet namhlanje kuyaqhubeka kukhula, ngoko ke zingabuthisi ukubaluleka lo mbuzo: "Yintoni na umsebenzisi ukukhetha" Enye abadlali zemakethi zonxibelelwano kunye nomqeshi inkulu yinkampani ye "Rostelecom". Yintoni na le nkonzo? Yintoni na iimpendulo abasebenzi inkampani "Rostelecom"?

Malunga inkampani

Iinkonzo zonxibelelwano zemarike kwilizwe lethu ikhula. OJSC "Rostelecom" ngo-2006 umsebenzisi nqila kwaye isebenza kwimimandla eziliqela Russian. Nguye na indawo yokugqibela, kodwa i "mithathu" abaqhubi ayiqukwanga. Zeziphi iinkonzo zibonelelwa yinkampani?

• uqhagamshelo Local kunye dalnetelefonnaya.
• ukufikelela Internet broadband.
• TV Interactive.
• unxibelelwano zeselula.

Iinkalo zezinto ezenziwa

"Rostelecom" ezisebenza ezahlukeneyo iinkqubo zikarhulumente ukuba indalo kunye nophuhliso e-government, eqinisekisa ukusebenza zonyulo, njalo njalo. D. yinkokeli kwimarike lweenkonzo zonxibelelwano ezinikezelwa abasemagunyeni baseRashiya kunye nabasebenzisi corporate. Kuyinto phambili kubonelelo ngeenkonzo pay-TV (ngaphezu kwezigidi-8 abasebenzisi). Le nkampani iye kwinethiwekhi lomqolo inkulu eRashiya, kunye ubude abangama-500 lamawaka. Km. Ngokutsho iireyithingi ngamazwe ngetyala le nkampani isikhundla ozinzileyo zemali. Inzuzo kwikota yoku-1 ka-2015 yaba engange ngaphezulu kwe-70 billion, ingeniso net -. Engange Ngaphezu kwezigidi ezibini.

Rostelecom njengomqeshi

Le nkampani ke umqeshi enkulu, ngokubonelela ingqesho esesikweni, ipasile benefit, umsebenzi ozinzileyo, kukho umvuzo emhlophe ngaphandle kokulibazisa. Amaxesha amaninzi ethi kwicala omhle nabasebenzi, abasebenzi. Ukuphonononga "Rostelecom" abasebenzi kuyanyanzeleka ukuba banikele ingqalelo indlela yorhwebo yenkampani ukuya ngesisombululo iingxaki ezininzi. Umzekelo, ufakelo lwenziwa phantsi parameters ikhonkco amahlwempu. Lokufakwa market ephambili, ekwenzeni nasekufezekiseni isicwangciso, kunokuba lezakhelo. Ukugaya abasebenzi kwi engundoqo arhente zeentengiso kunye nabathengisi, kunye nezinye iingcali ziya ahlabayo. Sebenza "Rostelecom", ncomo apho abasebenzi kufuneka kufundwa phambi kokuba sicatshulwa ye-ndlebe yahluka, ngokuxhomekeke isebe kunye mmandla.

ingxelo entle evela kubasebenzi malunga inkampani

Abasebenzi bathi inkampani kutshanje uye watshintsha kuba ngcono, sihlelwe nemiba ezintle zophuhliso. I-ncomo ezimbalwa positive "Rostelecom" abasebenzi zibonisa umqeshi ezilandelayo eziluncedo:

• ukusebenza ezinzileyo, elula ecacileyo, kakuhle;
• amathuba omsebenzi inkampani ophambili;
• iimeko zokusebenza okwamkelekileyo;
• babesondelelene iqela kunye ophezulu wemikhwa yokuziphatha corporate ;
• ukhulisa imivuzo kunye nenkxaso emva kokuba ukutshintsha ubunkokheli eziliqela kwimimandla.

ingxelo embi kubasebenzi malunga inkampani "Rostelecom"

Njengokuba abasebenzi iinkampani omdala ofanelekayo kuncitshiswa kwi-90%. zokunciphisa ezinkulu ziye zakhokelela ekubeni abasebenzi abatsha kunye eseleyo kufuneka sime inani noxanduva lwabo baye zancitshiswa, lo gama umvuzo kwinqanaba elifanayo. Abaqeshwa "Rostelecom" kunye elibi bayamkela nkqubo lukho ubunkokheli ngokunxulumene kwisakhelo. Xa ukubuyekeza abaninzi bathi neengxaki ezifanayo umqeshi.

• Ukungabi lwabalawuli abaphezulu.
• kwemozulu socio-psychological ezingemnandi.
• Uyilandela kunye tape ebomvu. I-software isebenza kakubi kakhulu ngaphambi kokuba ukwenza into, kufuneka kukulungelelanisa izenzo zabo kunye nabantu abaninzi. na isivumelwano malunga nyanga elingakanani.
• A enkulu ingeniso abasebenzi. Akukho nkqubo abasebenzi abanobuchule. Musa ukubukhumbula, musa ukwazisa abantu abalungileyo.
• umvuzo Small, akandifanele kuphela labaphathi abaphezulu.
• iintlobo yemveli wonxibelelwano inciphisiwe. izixhobo ugugile, iintambo, gasket njalo njalo. D. Major ukungcitywa luza kuqhuba. Inkampani akanako ukunika unxibelelwano ezikumgangatho ophezulu nokuba kubasebenzi babo.
• Perez ukuthenga izixhobo ze uhlawule ukuba nepetroli ngeendleko zabo.
• Isuke abaviwa ndlebe kunye abathengi.

Sebenza "Rostelecom", ingxelo evela kubasebenzi malunga nalapho unokufumana isikhokelo kufanele sibonakalise ukuba iingxaki zenkampani, umsebenzi ezahlukeneyo enzima kunye nenkuthazo kwabasebenzi. abazange abaninzi wanelisekile inkqubo entsha yentlawulo nge-35% premium, leyo ixhomekeke ukunyaniseka lwabalawuli abaphezulu, izohlwayo ezingqongqo kwabo ukuya kutsho kuma-95%. izicelo ofisi intloko Le nkampani kunye izikhalazo zabasebenzi musa aphawule.

Customer ngempendulo malunga umboneleli "Rostelecom"

About "Rostelecom" inkampani ebhaliweyo oluninzi reviews, phakathi kwabo kukho kuzo ebezintle nezo zingentle. Phakathi iingenelo iinkonzo ezibonelelwa ngumboneleli, umxhasi yabelwa:

• iimeko zivuma kunye namaxabiso weRhafu;
• wifi ezinzile;
• ngokwemiqathango yokugcina kamabonakude uze uphawule umfanekiso ocacileyo.

Yonke ilawulwa yi-ncomo ezimbi "Rostelecom" yabasebenzi kunye nabathengi. I ngakumbi ubukho bezinto ncomo negative le umboneleli ziyacaca ngokuyinxenye ngenxa yokuba bengafumani ukuqonda kwinkampani yenkxaso inkonzo, client wadaniswa ngokuzithandela wavakalisa ukungoneliseki kwabo. Inkampani "Rostelecom" Abasebenzisi ziye zachongwa ubuthathaka eziliqela.

• umgangatho Line, ulondolozo, kunye nenkonzo kwinqanaba elisezantsi.
• Akukho nkonzo. sengqondo kukungakhathali kubathengi.
• umsebenzi kunye nenkxaso namagcisa onganeno.
• Musa ukusebenza izikhalazo zabaxumi.

Le abathengi akanelisekanga "Rostelecom"?

abathengi abaninzi isantya aphantsi kakhulu kwi Internet, kaninzi ayingqinelani amazinga wathi, beemoto rhoqo, yokuphazamiseka isuke kwi Internet. Provider "Rostelecom", uhlaziyo kuyo inkoliso yabo embi, abathengi abaninzi abalazi abathengi. A irisithi lokuhlawula wathumela kade, uze ubaqononondise isohlwayo. Kudla kukho iingxaki zobuchwepheshe kunye nokuziphatha kweentlawulo yabathengi.

"Rostelecom Call Centre", ingxelo evela kubasebenzi kunye nabaxumi leyo kakhulu eziphikisanayo, nayo leyo nebangela ukugxekwa. Abasebenzisi bathi ukuba kunzima kakhulu kubiza ngenkxaso yobugcisa, abasebenzi benkonzo umxhasi musa lokumba ingxaki ezama ngokukhawuleza agqibe incoko, musa ukuphendula imibuzo kwi-thethwano usebenzisa amabinzana ezifanayo ezinkqayiweyo, ukongeza, ukususa ityhubhu emsebenzini kubaxumi abakhathazwa iminxeba.

EMoscow mmandla abathengi ukushiya iirivyu ezimbi "Rostelecom", njengoko inkampani iye akangenanga kwizivumelwano iinkqubo zentlawulo kunye ezinjengeetheminali, nto leyo eyakhokelela ekubeni yokuba abathengi incurred iindleko ezongezelelweyo kunye na inkxamleko xa ubhatala iinkonzo zonxibelelwano. Ngokungafaniyo nabanye abasebenzi, "Rostelecom" ayithethi ukuqhagamshela inkonzo yomnxeba ekhaya ngoko nangoko emva kokuba sicatshulwa sentlawulo, kodwa kwiintsuku ezintathu kamva.

isiphelo

Inani elikhulu wokujongwa embi "Rostelecom" ezi ngumzila-up umnxeba. Ukuphonononga "Rostelecom" Kwakhona abasebenzi zibonisa uloyiko ukuba inkampani iwela ngaphandle. Kuba inkampani kubalulekile ukuba uthathe ingqalelo izimvo abasebenzi elikwisikhundla esiphezulu, njengoko kwasekusekweni mbutho.

Imarike uthungelwano Russian yokuzenzela. Kwixesha elizayo, siya kuqhubeka ukuthathwa abaqhubi ezincinane zengingqi kunye nababoneleli bemibutho emikhulu. Iinkampani ukuba musa ukuhlangabezana neemfuno zale mihla, abakwazi ukumelana nokhuphiswano, ngokutsha okanye shwaka emarikeni.