Yintoni na imibuzo open-ended? izibonelo

Inzululwazi yanamhlanje psychology sele ndlela ithandwa kakhulu "imibuzo evulelekileyo ezivaliweyo." Umongo lo mkhwa ukudala okusingqongileyo kakhulu evumelanayo ukuba zoqhagamshelwano lwabathengi. Ukuqonda kunye ekufikeleleni kwiqondo eliphezulu bokuphulaphula empathic kule meko iza kuba negalelo ubulumko ngengqondo-umcebisi, isimo sakhe sengqondo malunga injongo isigulane ukuba umncede. Xa umthengi ebona ukuba isimo sakhe ngobubele, kuba lula ukuthetha ngezinto ezibaxhalabisayo zabo zemihla ngemihla kunye nokwabelana ngamava ekrakra. imibuzo Vula, imizekelo apho baninzi, lungafumaneka kweli nqaku.

Isicelo eluleka

Ngoko akukho mfihlelo imeko ka ingcebiso engqondweni kudla a ni ntshikilelo iklayenti. Ukulungiselela okokuqala ukutyelela ofisi ngengqondo, abantu basoloko luvo ngenxa yokuba nangoku akazi ukuba incoko iya kuqhubeka, yena uzama ukwakha engqondweni yakhe ubuncinane isicwangciso rough.

Consultant uyaqonda ukuba abathengi kufuneka bakhululeke, ukwalathisa incoko siphinde sabuyel 'ekhondweni. Apha zize ziwe indlela open-ended imibuzo. Imizekelo: umntu uza thethwano, ufuna ukuthetha ngale ngxaki, kodwa nemvo bodwa ngaphakathi, ukuba neentloni. Ukuba incoko kwaye ibe nemveliso, ngengqondo kufuneka umbuze imibuzo embalwa, efana nale: "Ucinga ntoni ngayo kwiintlanganiso zethu ezimbini okanye kathathu ngeveki? Enoba ufuna ukuqhubeka izifundo zethu? "Kwaye njalo-njalo. N.

impendulo Extended

umbuzo Vula, kwaye ubonakala ngenxa yokuba usoloko busenza ukuba nokuqiqa ushukumisa umxhasi ithuba lokuyihlolisisa le meko. Umsebenzi ngengqondo-umcebisi kanye ukubuza kakuhle umbuzo, ukuze adlulisele isigulane isihloko ezinqwenelekayo kwicala efunekayo. Ngokomzekelo, isazi usenokubuza kuye: "Ucinga ntoni, yintoni na unxulumano phakathi kwesiganeko izolo kunye nesimo sakho ngoku?" Ekubeni le ndlela, umthengi kufuneka ukuvula phezulu ithile, thetha ngayo ngokwabo. Impendulo engagungqiyo "ewe" kuhlobo "hayi" musa ukungena.

Umntu ngendlela enjalo luhlobo wasele engqondweni okwenza ngaphandle umgudu omkhulu ukuya kwisihloko kabuhlungu. Imibuzo unobubele open uqeqesho, ingakumbi kuyimfuneko ekusebenzeni kunye neemeko ezibalulekileyo kwaye kunzima eyakhokelela isigulana kungadodobalisa nokudandatheka.

ingxoxo indlela

zeengcali abafanelekayo ngexesha lenkqubo yokubonisana kuya kufuneka ukuba ziqinisekise ukuba umthengi aziva ekhululekile. Apho kuyimfuneko, oko kunibonisa ukuvela impixano, ukuba kukho imfuneko, kuya kusinceda siqonde ukuba yintoni na unobangela ebuhlungu, uya kufumana indawo apho yenzelwe. umoya okanye ubunzulu incoko, amandla ayo, ngokuba - konke oku kucwangcisa i kwengqondo intetho yakhe kunye nezimvo. Ngale ndlela, imibuzo kunye closed - bomntu ngokwenene. Babanike intshukumo enomongo incoko, ukunyenyisa fashion oyifunayo. Kulula ukusebenza kwengqondo kunye umxhasi - xelela iingxaki zabo.

Iintlobo zemibuzo open-ended kwabona ezahlukeneyo. Kukho cacisa, ushukumisa, ekhokelayo, athuthuzelayo. Ukuba kwengqondo ubuza umguli zingaphi iminyaka uye wasebenza kwindawo enye, oko ngumbuzo ukucacisa. Bekuya kubonakala ukuba akukho nto ikhokelele ukuvezwa iingxaki, kodwa kukhokelela kwisifundo, okutsho ubunzima. Emva koko, lowo weza kuba uncedo, kulula kakhulu ukuba baqhubeke ibali.

Ukufumana ulwazi

imibuzo Vula, imizekelo apho zifumaneka kweli nqaku - yinto phawu ebalulekileyo. Le nkqubo ikhawulezisa ixesha ulwazi iingxaki kunye neengxaki aphazamisane umntu ukwakha ubomi ngokungqinelana kunye neminqweno zabo kunye neemfuno. Xa ulwazi ocande ingqondo, kuba lula ukusebenza ngayo. Ubuntu ithuba lokuzikhethela into omele uyenze: nokuba ukuqhubeka nokukhulisa intlungu kwaye uqale ukususa nto.

ukuqonda oonobangela

Mhlawumbi lo msebenzi ubalulekileyo ejongene omabini amacala yenkqubo. Uhlalutyo lwemeko usoloko iqala kunye ukuqonda oonobangela, iinqobo ngxaki. Ngapha koko, ubunzima bangabi kwasekwa emoyeni, ukuba le zibangelwa gwenxa okanye kwamathandabuzo. Injongo nasekucetyisweni ukufumana efihlakeleyo ingxabano ienjini. Nangona yena siya kufunyanwa, le ngxaki ayilungiseki, yaye yonke into iya kuhlala injalo, nto leyo umntu onwabe. Into yokuba basoyise imeko apho thina, iimeko ezisingqongileyo. Konke ekufuneka uyenze - kukuba rhoqo phambili, ukukhula ngokobuqu. Ngaxa ethile kuza Kukuqonda ukuba iingxaki izolo akuseyomfuneko namandla, ngoko uphumelele.

Apha ukuba imibuzo ezivulekileyo. Le mizekelo ibonisa ukuba ukusebenza ngokukuko kwale ndlela kwinzululwazi ngokwasengqondweni mihla, ingabonwa ebomini.